Ticket Booking Terms and Conditions

  1. Booking online indicates acceptance of these Ticket Booking Terms and Conditions, for your attendance at ALBUM Conference 2026.
  2. All bookings for attendance or sponsorship of ALBUM Conference 2026 must be made through the website.
  3. Payment can be made by debit/credit card or BACS.
  4. Invoices must be paid within 30 days.
  5. Payment must be made prior to attendance or sponsorship at ALBUM Conference 2026. Failure to do so will result in your booking being cancelled and offered to another organisation.
  6. Sponsorship opportunities will be first offered to 2025 sponsors for a limited period prior to general availability. To secure sponsorship, you must confirm to the Conference organisers by the date outlined in their communication with you.
  7. ALBUM members receive a discount on attendance at ALBUM Conference. You have to be a member at the time of booking and at the Conference to receive this discount. Individual members of ALBUM may only use discounted conference places for themselves.  If they are unable to attend, they may only transfer that place to a non-member on the agreement to pay the extra amount applicable.
  8. Upon receipt of payment, ALBUM members will receive priority on their stand allocation, which are offered on a first come, first served basis.
  9. All exhibitors must supply a copy of their Public Liability Insurance and Risk Assessment prior to ALBUM Conference 2026. Sponsors and exhibitors bringing a vehicle must supply a copy of their motor insurance cover.
  10. If you are unable to attend, you can change the name of the delegates. Please email [email protected] and [email protected] to let us know.
  11. All cancellations must be made in writing to [email protected] and [email protected]
  12. No refunds will be issued after Friday 24th April 2026.
  13. We may take photos of delegates at our events which could be used for marketing purposes.  If you do not wish for any photos that you feature in to be used in this capacity, please do let us know before the event by email to [email protected]
  14. It may be necessary for reasons beyond the control of the organisers to alter the content, speakers or timings of the events.
  15. In the unlikely event that ALBUM has to cancel the event, your ticket cost may be reimbursed.  ALBUM are not able to reimburse you for other costs like travel or accommodation.
  16. All delegates’ details will be kept on our records, but we will not share your contact details with anyone and we will not contact you about anything other than the event you’re booked to attend. In advance of the event, the delegate list (name, job title and organisation only) will be shared with attendees to facilitate networking and as an opportunity to make connections. This delegate list should not be used for any other purpose, either during or after the event.

For further information on all our terms and conditions view our Small Print.