Small Print

1. Booking online indicates acceptance of these Ticket Booking Terms and Conditions, for your attendance at ALBUM Conference 2026.
2. All bookings for attendance or sponsorship of ALBUM Conference 2026 must be made through the website.
3. Payment can be made by debit/credit card or BACS.
4. Invoices must be paid within 30 days.
5. Payment must be made prior to attendance or sponsorship at ALBUM Conference 2026. Failure to do so will result in your booking being cancelled and offered to another organisation.
6. Sponsorship opportunities will be first offered to 2025 sponsors for a limited period prior to general availability. To secure sponsorship, you must confirm to the Conference organisers by the date outlined in their communication with you.
7. ALBUM members receive a discount on attendance at ALBUM Conference. You have to be a member at the time of booking and at the Conference to receive this discount. Individual members of ALBUM may only use discounted conference places for themselves.  If they are unable to attend, they may only transfer that place to a non-member on the agreement to pay the extra amount applicable.
8. Upon receipt of payment, ALBUM members will receive priority on their stand allocation, which are offered on a first come, first served basis.
9. All exhibitors must supply a copy of their Public Liability Insurance and Risk Assessment prior to ALBUM Conference 2026. Sponsors and exhibitors bringing a vehicle must supply a copy of their motor insurance cover.
10. If you are unable to attend, you can change the name of the delegates. Please email [email protected] and [email protected] to let us know.
11. All cancellations must be made in writing to [email protected] and [email protected]
12. No refunds will be issued after Friday 24^th April 2026.
13. We may take photos of delegates at our events which could be used for marketing purposes.  If you do not wish for any photos that you feature in to be used in this capacity, please do let us know before the event by email to [email protected]
14. It may be necessary for reasons beyond the control of the organisers to alter the content, speakers or timings of the events.
15. In the unlikely event that ALBUM has to cancel the event, your ticket cost may be reimbursed.  ALBUM are not able to reimburse you for other costs like travel or accommodation.
16. All delegates’ details will be kept on our records, but we will not share your contact details with anyone and we will not contact you about anything other than the event you’re booked to attend. In advance of the event, the delegate list (name, job title and organisation only) will be shared with attendees to facilitate networking and as an opportunity to make connections. This delegate list should not be used for any other purpose, either during or after the event.

What Are Cookies?

Cookies are small pieces of data stored on a user’s browser. They are commonly used to enable certain website functionalities, track user interactions, and remember preferences for future visits.

How We Use Cookies:

ALBUM Conference uses cookies for various purposes, including:

• Functionality: To enhance user experience and enable certain features of the website.
• Analytics: To analyse website traffic, track user interactions, and improve our services.
• Third-Party Services: Some third-party services integrated into our website may also use cookies for their functionalities.

Managing Cookies:

Users have the option to manage or delete cookies through their browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the website.

Cookie Settings

This privacy notice explains how we use your data in relation to your attendance or participation in the ALBUM Conference.

What personal data will be processed?
The personal data we process will be:

The information you provide in the booking form to register for the conference or by other means such as in an email or over the telephone:

• your title, name, email and telephone contact details;
• your job title and role;
• dietary needs.

Records of communications sent to you by ALBUM or that we receive from you in relation to an event you will attend/have attended will also be processed.

What is the purpose of the processing?
ALBUM will process your personal data for the following purposes:

• To reserve a place for you at the event(s) you desire to attend;
• To provide you with information about the event(s) for which you have registered, that includes event updates, and possible changes, cancellation or similar information;
• To provide you with information about accessibility, transportation, parking, etc. that may impact on your attendance to the event;
• To fulfil and monitor our legal responsibilities, for example, under public safety legislation.

What is the legal basis of the processing?
We ask for your consent to process your personal data for the purposes set out above, and you can withdraw your consent at any time.

Who will your personal data be shared with?
Your data is shared only with Blackpool Transport Limited and ALBUM  departments and staff who need access for the processing purposes set out above.

We may share some of the information with external organisations providing services for the event you are attending, in particular we may share your information (including dietary requirements) with catering service if you are attending an event where catering is offered. The information shared will only be used to provide the service required and will not be retained by these external organisations after the event is concluded.

Photo and video content captured at the live event may also be used for marketing and external content.

How long is your data kept?
The information you provide when you register for an event will be kept for 7 years after the event has occurred.

If you consent to stay in touch with us, essential information to communicate with you will be kept until you withdraw your consent.

For more information and questions please contact [email protected]